About Dlovely Designs

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Frequently asked questions

How do I contact your company?
Go to contact section or email us designsbydlovely@gmail.com

Does your company do special orders and is there a form?
Yes, 60 days in advance of when needed by with an additional week for shipping
50% down at the time of placing the order    
No cancellations nor refunds after 3 days of placing the order.
**Express Shipping is an additional $25.00**

Questions about your order?
Please feel free to contact me if you have any questions or problems with your order.

Shipping Policies
I will ship your item(s) to the address you specify on the form. Please double check that your address is correct! If an item is returned to me as undeliverable, I will gladly reship to the correct address with additional postage paid.

In stock items will be ready to ship within 4 to 6 days of payment. As soon as your item ships, you will be emailed a USPS.com tracking number.

International shipping: Items shipping outside of the United States can take from 2 weeks to a month to arrive at their destination. I always provide USPS tracking info, but can only track packages while they're still in the US. Once packages leave the US they are, unfortunately, out of my hands.

Payments Accepted:
Mastercard/Visa
PayPal
CashApp
Zelle
Money Orders

If you are unhappy with an item, please let me know before posting negative feedback! I would love to have the opportunity to make things right :)


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